Privacy Policy

SIP Management SDN. Bhd. owns and operates SIP-online-application software and we are committed to protecting and securing all our user’s privacy statement as mentioned below. We will never disclose your personal information to any third parties unless and otherwise they are required to complete your order. Our privacy policy applies to all users and members to make sure everyone can experience safe and secure online shopping with SIP-online and it is in compliance with the Personal Data Protection Act 2010 ( PDPA ).

1) Important information that we collect includes but not limited to:

1.1) Personal information collected during registration;

a) Name
b) Address
c) Mobile, house phone and fax numbers
d) Email Address
e) Identity card number
f) Bank account information
g) Business information ( Name and registration number )
h) Business documents

1.2) Publishing information

a) Email address when post message and comments
b) Personal bio-data or company profile
c) Product or service catalogue
d) Other content related to our products/services

1.3) Payment information

a) Credit card number and details
b) Delivery and billing address
c) Transaction ID
d) Tracking information from online
e) Details of product or service purchased from us

1.4) Statistical information

a) Key performance indicator ( KPI ) measurement.
b) User IP address, browser type, date and time of access and referrer URL.

1.5) Communication information

a) Email address when contact us via email

2) How we use the collected information

a) To process your enquiries, order, respond to your request and to improve our services.
b) To bill customers on orders and track sale figures.
c) To send our promotional and other administrative notices.
d) To use for marketing and promotional efforts.
e) To administer and to ensure all the publishing information disclosed are legal and comply proprietary rights.
f) To use for analysis of sales report, develop marketing strategies and improve our services.
g) To use for web analytic service provided by third parties such as Google Inc. ,Facebook and etc to evaluate your use of our website, compiling report and providing services related to our website and internet usage.
h) To maintain and to solve all internet technical or non-technical problems
i) To provide your delivery address to our logistic company in order to deliver your order directly to you.

3) Disclosure the collected information;

a) To comply with legal obligation.
b) To enforce or to comply with our terms and conditions.
c) To protect the rights, property and safety of our customers, members and merchants.

4) Cookies

Cookies are pieces of information that stored by your browser on your computer hard drive for record keeping. Cookies make using websites easier by storming information about your preference on any website. However, cookies do not contain any personal identifiable information.
We may use cookies to track when you return to our website and use it to analyze website performance. We may also use them to improve our website according to your preferences.
Normally the internet browsers are preset to accept cookies. However, you can reject or refuse to receive cookies by changing the setting at your internet browser.

5) Confidentiality and security information

a) All our employees, business and corporate partners and associates merchants are obliged respect confidentiality.
b) All your information will be encrypted by secured server software which called SSL before it is sent to us.
c) All payment information will only be shared with banks. All credit card information is directly transferred to the payment department of the processing bank.
d) Nevertheless, we are not liable for any claim of losses and damages due to unauthorized use, illegal disclosure or misuse of payment information including credit card information.

6) Minors

All users must be at the age of 21 and above. Users under the age of 21 must obtain parent consent or guided by their parent when using our service.
We will not be liable for any act conducted by a minor while using our website, parent shall be liable for any actions done by the minor when using our website.

7) Rights

We reserve the sole right and discretion to change these privacy policies as and when required without any prior notice.